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Protecting Your Personal Information

As your Credit Union protecting your personal information is the utmost importance to us; therefore, we feel compelled to share with you a number of proactive steps that may be of value to you in light of the recent Equifax data breach, in which may or may not impact you.

If you were not aware, on September 7, 2017, Equifax announced a cybersecurity incident potentially impacting approximately 143 million consumers. Based on the company’s investigation, the unauthorized access occurred from mid-May through July 2017. The information accessed primarily includes names, social security numbers, birth dates, addresses and, in some instances, driver’s license numbers and other documents containing personal information. 

 What you can do:

  • Go to to check whether your personal information was possibly compromised
  • Set fraud alerts - all bureaus (Equifax, Experian, Transunion)
  • Monitor credit activity. You are entitled to a free credit report every 12 months from each of the three major consumer reporting companies (Equifax, Experian and TransUnion). You can request a copy from
  • Reset account passwords, PIN codes and other log-in credentials on financial accounts that may be vulnerable.
  • Regularly review your credit card and credit union/bank statements

 For additional information:

To easily check your E-Central account, download our Mobile Banking app and set up the Instant Balance feature within the app. To monitor all your accounts, whether at E-Central or at other financial institutions, enable the Trends option in E-Banking. Through Trends, you can get a comprehensive view of all your accounts just by accessing E-Banking.

As an additional layer of protection at E-Central, you can contact us to set up an optional personal password that will be required when you conduct a teller transaction or speak with an E-Central representative.

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