Text Commands
To receive text messages from E-Central Credit Union, simply text these commands to get quick account information:
| Send Text Command to 39872 |
Description |
| BAL |
Get the available balance for your account |
HIST <account nickname>
Example: HIST CHKN
|
View your recent transactions for a specific account. |
ATM <ZIP code>
Example: ATM 94111
|
Get a list of the closest ATMs by zip code. |
BRANCH <ZIP code>
Example: BRANCH 94111
|
Get the address to our Pasadena, CA branch. |
| STOP |
Stop text banking and opt-out of text alerts. |
| HELP |
Get a list of text commands and our customer service number. |
What's a Texting Nickname?
A texting nickname helps you identify between your credit union accounts within your account text messages. A nickname can be set up in E-Banking, under the “mobile” menu option, or using Mobile Banking in the “My Accounts” tab. Please note, a mobile nickname can be different than an account nickname that you may have set up in the “Settings” menu option in E-Banking.
Set Up Text Banking
From Your Android™, iPhone® or iPad® App
To activate and begin using text banking, you can enable this feature using E-Banking or Mobile Banking. Once activated, we will text you a welcome message with simple instructions to get started.
Set up Text Banking using E-Banking
- Sign into E-Banking
- Select the, “Mobile” link.
- If you are a new Mobile Banking user, agree to the terms & conditions, then select, Text Banking. If you are an existing Mobile Banking user, simply select the phone number you want to add by selecting, “Change my Mobile Banking services” in the dropdown box on the right.
- Enter your mobile phone number and tap, “Continue”. You’ll receive a text message confirming your activation.
To learn more about mobile banking, visit our Pasadena branch or sign up today.
Apple, the Apple logo, iPad, and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Android is a trademark of Google Inc. Google Play is a trademark of Google Inc. Wireless carriers may charge fees for text transmissions or data usage. Message frequency depends on account settings.
E-Central Credit Union offers mobile banking services to Southern California members throughout Los Angeles County including Pasadena, South Pasadena, Alhambra, San Marino, Arcadia, Sierra Madre, Altadena, Temple City, Monrovia and beyond.
To learn more about our privacy policy, read here.